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California
Department of Health Services (CDHS) (July 2005 – June 2007)
Medicare
Modernization Act (MMA) Part D ITSD Project – Technical Writer
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Develop
User and Developer Documentation for the Third Party Liability Branch Business Objects Reporting System
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Incorporate
changes into existing CDHS documentation for all system modifications
required by the MMA project
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Identify
and create additional system and project documentation as required
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Perform
analysis of functional areas to determine requirements and design
specifications
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Act
as liaison between county users, system engineers, and State agencies
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Support
and assist project management with project planning tasks on a daily basis
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Support
and assist project team with ongoing tasks on a daily basis, including
requirements gathering, creation of design specifications, and
implementation.
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Assist
with System Testing efforts
University
of California, Davis Health System (UCDHS), Biomedical Informatics Research
and Consulting Services (January 2004 – June 2005)
California
Electronic Death Registration System – Analyst
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Developed
Project Planning Documents
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Managed
Unit, System, and User Acceptance Testing, including creation of the project
test plan, test scripts, and test data; coordination of staff and system
resources throughout the testing period; coordination of User Acceptance
Testing between agencies; maintenance of test results; and reporting of test
results to the project team, management, and stakeholders
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Conducted
System and User Acceptance Testing
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Acted
as liaison between users, system engineers, State agencies, and stakeholders
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Coordinated
project staffing and resource management
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Planned
and conducted outreach, task group, and training events
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Managed
the creation of project documentation
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Assisted
project directors with everyday planning tasks
CDHS
(October – December 2003)
Healthy
Families Vendor Transition – Testing Assistant
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Coordinated
testing efforts between CDHS and participating agencies
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Created
and submitted Healthy Families/Medi-Cal applications for vendor transition
testing
CDHS
(January 2002 – June 2003)
Health-e-App
Core Team Member – Webmaster/ Writer/ Project Management Assistant
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Wrote
and edited promotional and instructional materials for users
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Acted
as liaison between users, system engineers, and State agencies
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Conducted
intensive, on-going testing of Health-e-App system
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Created
and maintained a project library for CDHS and a project website as the
primary user resource for project information
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Planned
and conducted statewide Health-e-App training sessions
CDHS/ IBM Global Services (2001)
Technical Writer/ Project Management
Assistant: Healthy Families
Parent Expansion Waiver (HF), Targeted Case Management Enhancement (TCM),
& Breast and Cervical Cancer Treatment Program (BCCTP) Projects
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Created
and maintained documentation for HF and BCCTP test scripts and results
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Supported
Project Manager (correspondence, quality assurance, project office, etc.)
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Conducted
HF and BCCTP testing and documented test results
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Monitored
progress of each HF and BCCTP specification package
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Built
and revised TCM Requirements Document through Joint Application/ Review
Sessions
Institute for Excellence in Writing
(2001-2002)
Writer/Editor
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Edited
the Teaching Writing: Structure & Style syllabus
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Co-wrote
and edited a book of writing lessons for children
- Wrote
and edited text for the IEW website
Cal Poly Industrial & Manufacturing
Engineering Department (2000-2001)
Technical Writer
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Designed,
wrote, and edited the department newsletter
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Designed,
wrote, and edited department brochures
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Wrote
content for the department website
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Edited
and revised department letters, forms, and reports
Los Rios Community College District,
PeopleSoft Project Office (1999)
Technical Writer
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Documented
PeopleSoft Purchasing process flows
- Created
training guides for Purchasing Department personnel
Kairos Communications, SLO Botanical Garden
Website Project (1999)
Project Manager
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Worked
with client to establish and meet project goals, provided client with regular
status reports
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Scheduled
project tasks and assigned tasks to team members
- Wrote
and edited content for SLO Botanical Garden Website (http://www.slobg.org)
Los Rios Community College District,
Information Technology Dept. (1998)
Web Coordinator
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Wrote
and edited content for the LRCCD website
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Maintained
class schedules for LRCCD colleges and outreach centers
Los Rios Community College District,
Information Technology Dept. (1995-1998)
Student Help/Clerk
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